Recovery Coaches (RC) are individuals currently in recovery who have lived experience with addiction.

Members must have substance use disorder and must be “attempting to achieve and/or maintain recovery”.

Act as a mentor, assisting the Member’s recovery process and supporting the Member’s goals and decisions; support the Member in creating and enacting a Wellness Plan

• emotional/social support
• identify clients recovery capital
• Assist in motivating/facilitating connections to primary and specialty medical, dental and mental health services as well as social services, including applying for benefits and navigating other relevant systems, including criminal justice and child protection/child welfare.
• Assist Members in creating personally meaningful links to treatment, peer recovery support services, and mutual aid, and support them in their efforts to build their capacity to move between and among these services and supports as needed.
• Role model and living example of a person in recovery.
• Act as a recovery liaison and support the Member in preparing for or accompanying Member to meetings with, for example, probation officers, social workers, and child protection/child welfare workers. 
• Provide linguistically appropriate and culturally sensitive peer recovery supports that embrace the diversity of members’ identities that include racial, ethnic, gender/gender identity, sex, sexual orientation, physical and intellectual challenges and their chosen pathway to recovery.
• Serve as an advocate for Members and assisting Members in learning self-advocacy skills
• Provide Recovery Coaching services in a person-centered and strength-based manner.
• Provide temporary assistance with transportation to essential self-help, peer support and medical and behavioral health appointments while transitioning to community-based transportation resources.  The Recovery Coach uses transportation as an opportunity to advance the peer relationship, provide support and mentorship, and/or support the member’s independence in obtaining transportation resources
• Obtaining releases of information for coordination of care with other providers/agencies, and also for emergency contacts or family members 

Paraprofessionals who provide care management and system navigation support to engage Members as they present in the treatment system and support them in accessing treatment services and community resources.

Eligible Members must have a diagnosis of substance use disorder:

 • are in need of additional support in remaining engaged in treatment 

• identifying and accessing treatment and recovery resources in the community including prescribers for addiction and psychiatric medications

 • and/or developing and implementing personal goals and objectives around treatment and recovery from addiction and/or co-occurring disorders.

Develop a set of goals and objectives that guide the activities of the RSN services. If a Member has a care plan, such goals and objectives must be consistent and supportive of the overall care plan.

• unfamiliarity of resources available (new to area, new to recovery)
• the need for a prescriber (MAT or psych)
• Need for provider (PCP and/or Dentist)
• transportation needs
• need for outpatient services not available or provided for by Ignite
• need for higher level of care or residential treatment 
• support for high risk, homeless, actively using, DV
• Open case with criminal, civil or DCF involvement 
• On Probation or parole 
• Specific need for linguistically appropriate and culturally sensitive recovery support navigation that embraces the diversity of people's identities that include racial, ethnic, gender/gender identity, sex, sexual orientation, physical and intellectual challenges and their chosen pathway to recovery.
• Perinatal/Parenting supports
• In need of support with SSI, SSDI, cash assistance, food stamps, etc
• In need of support with basic/essential needs such as food, shelter, clothing, fuel assistance, toiletries, etc
• Educational/Vocational/Employment/Unemployment/FMLA/short term/long term Disability assistance 
• Support with long term housing; RAFT, Section 8, Catholic Social Services
• Support with obtaining identification documents, social security card, birth certificate, license/ID, etc.
• DMH/DDS application assistance
• Assistance with getting PT-1 transportation set up