Privacy Policy
Introduction
Welcome to Ignite Recovery, where we are committed to ensuring your privacy and protecting your personal information. We implement strict access controls and regular audits to ensure that user data is not shared without authorization. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and engage with our content. By using our site, you agree to the terms outlined in this policy.
Information We Collect
Personal Information
When you visit our website, we do not share mobile information with third parties for marketing purposes. We may collect personal information that you voluntarily provide to us, including but not limited to:
- Contact Information: Name, email address, phone number.
- Account Information: Username, password, and any other details you provide when creating an account or subscribing to our services.
- Communication Records: Any messages or correspondence with our support team.
- Mobile Information Sharing: We do not share mobile information with third parties for marketing purposes.
- Data Transfer Limitations:
We limit consumer data transfers and only share data when necessary for:
- Service provision
- Legal compliance
- Opt-Out Instructions: To opt out of future SMS communications, text "STOP" or "UNSUBSCRIBE".
Non-Personal Information
We also collect non-personal information that helps us understand how our website is used, such as:
- Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and time spent on the site.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track your interactions with our website and enhance your experience.
Use of De-Identified Information for Program Improvement and Research
As part of your care, information about your treatment may be collected and securely stored in our systems.
Occasionally, we may use de-identified data—meaning that all personal identifiers have been removed—for purposes
such as clinical research, program evaluation, or quality improvement initiatives. These efforts help us enhance
our services and contribute to broader scientific understanding.
Your privacy is our top priority. Any data used for these purposes will not include your name, contact information, or any other details that could identify you. Participation in these efforts is entirely voluntary and will not affect the quality of care you receive.
If you have any questions or concerns regarding this, please speak with your provider.
Here’s what you can expect from us:
- We will support you and help you to establish a plan for life in recovery.
- We will help you connect with people who can help you succeed in recovery, and we will explore services that you may want to consider using to support you in attaining a comfortable recovery.
- We will keep our relationship with you confidential, but we will acknowledge your participation in this program if you request that we do so.
- We are legally and ethically obligated to report a client’s disclosure of personal involvement with child or elder abuse/neglect, threatened self-harm, or harm to others.
- Our staff will be available to support you within reason. Please respect our staff’s personal boundaries. If you are unable to do so, you could be assigned to a different staff member or become no longer eligible to receive recovery services from IGNITE RECOVERY.
How We Use Your Information
We use the information we collect to:
- Provide and Improve Services: Deliver the services and content you request, enhance user experience, and improve our website.
- Communication: Respond to your inquiries, send you updates, newsletters, and other relevant information.
- Analytics: Analyze usage patterns to improve website functionality and performance.
- Security: Protect our site and users from fraudulent or malicious activities.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who assist us in operating our website and delivering services, under strict confidentiality agreements.
- Legal Compliance: When required by law or to comply with legal processes, protect our rights or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
- Consumer Consent: We do not claim consumer consent for sharing personal information with third parties for marketing purposes.
- Data Transfer Commitment: We commit not to transfer consumer data to external organizations except as outlined in this policy.
Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Choices and Rights
You have the following rights regarding your personal information:
- Access and Update: You may access, update, or correct your personal information by contacting us.
- Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications.
- Data Deletion: You may request the deletion of your personal information, subject to legal and operational constraints.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of any information collected from children under 18, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a revised effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Ignite Recovery
Email:
info@ignitemyrecovery.com
Phone:(508) 296-0523
Address:
672 Bedford St. Fall River, MA 02720
